Satta Sarmah Hightower

Satta Sarmah Hightower

Health Care & Technology Writer

Journalist turned content marketer specializing in creating personal finance, technology and health care content for B2C and B2B clients. Visit for more information.

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Health and Human Services in Transition

Co-authored 8,000 word report that explores the forces driving transformation in health care, include analytics, legacy modernization and cyber security challenges (authored Section 4, "How You'll Modernize HHS Systems" & Section 5 "How You'll Share Data Safely")

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Beyond HIPAA (Health Insurance Portability and Accountability Act)

How Data Sharing Can Prevent Fraud in State Public Assistance Programs

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A Call for Contact Center Modernization

2,000-word issue brief for Governing Institute on how contact center modernization, including mobile, self-service tools, CRM and knowledge management, can improve citizen engagement.