Journalist turned content marketer specializing in creating personal finance, technology and health care content for B2C and B2B clients. Visit sattasarmah.com for more information.
Co-authored 8,000 word report that explores the forces driving transformation in health care, include analytics, legacy modernization and cyber security challenges (authored Section 4, "How You'll Modernize HHS Systems" & Section 5 "How You'll Share Data Safely")
How Data Sharing Can Prevent Fraud in State Public Assistance Programs
2,000-word issue brief for Governing Institute on how contact center modernization, including mobile, self-service tools, CRM and knowledge management, can improve citizen engagement.